Front Desk Receptionist

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Company NameCashel Palace Hotel, Relais & Châteaux
Company TypeNGO
Job TypeFull-Time
Salary RangeMarket Competitive
LocationCashel, County Galway, Ireland
QualificationsNone / No Formal Education
Experience2 Year+

Job Overview

We are seeking a Front Desk Receptionist to join Cashel Palace Hotel, part of Relais & Châteaux, in Cashel, County Galway, Ireland. You will be responsible for providing exceptional guest service and ensuring a smooth and efficient front desk operation.

Company Overview

Relais & Châteaux is a worldwide collection of 580 unique, independently operated hotels and restaurants, united by strong values and a devotion to excellence across every aspect of hospitality. Originating in France in 1954 and now present in 65 countries, the Association works to celebrate the distinct art de vivre of every global destination. Led by passionate hoteliers, chefs, and restaurateurs, each of its properties cultivates a meaningful sense of place by nurturing its individual cultural, gastronomic, and environmental heritage and collaborating with local artisans.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: None
  • Experience: 2 Year+

Key Responsibilities

  • Greet and welcome guests in a friendly and professional manner.
  • Manage check-in and check-out procedures efficiently.
  • Handle guest inquiries, requests, and complaints promptly and effectively.
  • Provide information about hotel services, facilities, and local attractions.
  • Maintain a clean and organized front desk area.

Requirements

  • Previous experience in a front desk or customer service role is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong attention to detail and problem-solving skills.
  • Proficiency in using hotel management software.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth within Relais & Châteaux.
  • Work in a supportive and collaborative team environment.
  • Employee discounts on hotel services and dining.
  • Exposure to a luxury hospitality brand with a global reputation.
  • Be part of an evolving legacy of memorable travel experiences.

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