Front Office Agent

Job Overview

Strawberry is seeking a dedicated and enthusiastic Front Office Agent to join their team in Bergen, Vestland, Norway. In this part-time role, you will be the first point of contact for guests, ensuring a warm welcome and providing exceptional service throughout their stay. You will contribute to creating a positive and memorable experience for every visitor.

Company Overview

Welcome to Strawberry, a premier Nordic hotel company with over 240 hotels and 20,000 employees across more than 100 destinations. Strawberry offers a diverse portfolio including well-known brands like Comfort Hotel®, Quality Hotel™, Clarion Hotel®, and over 40 independent hotels through Nordic Hotels & Resorts. For over 25 years, Strawberry has been committed to pushing for change, fostering an inclusive work environment, and upholding values of Energy, Courage, and Enthusiasm, while actively engaging in social and environmental responsibilities through their WeCare initiative.

Quick Details

• Salary Range: Market Competitive
• Job Type: Part-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Warmly welcome guests and assist with check-in and check-out procedures.
• Handle guest inquiries, requests, and concerns efficiently and professionally.
• Provide comprehensive information about hotel facilities, services, and local attractions.
• Manage reservations, cancellations, and room assignments with accuracy.
• Process payments and maintain accurate guest accounts.
• Collaborate with other departments to ensure a seamless guest experience.

Requirements

• Friendly and service-oriented attitude with excellent communication skills.
• Ability to work effectively in a fast-paced environment.
• Strong interpersonal skills and a positive, enthusiastic approach.
• Flexibility to work various part-time shifts, including evenings, weekends, and holidays.
• A genuine passion for providing outstanding guest service.
• Ability to work independently and as part of a diverse team.

Benefits

• Opportunity to work with a leading and diverse hotel company in the Nordics.
• Be part of a supportive and inclusive work environment.
• Gain valuable experience in the vibrant hospitality sector.
• Enjoy professional development and growth opportunities within Strawberry.
• Work in a company driven by strong values: Energy, Courage, and Enthusiasm.
• Contribute to a company committed to social and environmental responsibility.