Frontliner (Teller/CS) Bank BUMN (Jabodetabek)
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| Company Name | Mutualplus Global Resources |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | IDR 5,500,000.00 |
| Location | Tanah Abang, Jakarta, Indonesia |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Mutualplus Global Resources is seeking a Frontliner (Teller/CS) for a Bank BUMN in the Jabodetabek area of Indonesia. This entry-level full-time position involves providing excellent customer service and handling banking transactions, contributing to the efficient operation of the bank.
Company Overview
Established in 2000, Mutualplus Global Resources (Mutual+) is a leading specialist in human resource related services with a strong presence in 22 cities across Indonesia. Dedicated to delivering comprehensive and innovative solutions, Mutual+ aims to be a trusted partner for business organizations, offering expertise in talent acquisition, workforce management, payroll, assessment, and business process outsourcing. Their vision is to become a reputable team in People and Organization Development, founded on integrity, customer service, and esprit de corps.
Quick Details
- Salary Range: IDR 5,500,000.00
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Provide excellent customer service to bank clients, assisting with inquiries and requests.
- Process various banking transactions accurately and efficiently, including deposits, withdrawals, and transfers.
- Maintain a professional and friendly demeanor, ensuring a positive customer experience.
- Adhere to all bank policies, procedures, and security regulations.
- Educate customers on bank products and services when appropriate.
- Resolve customer issues and complaints promptly or escalate as needed.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced banking environment.
- Attention to detail and accuracy in handling financial transactions.
- Proficiency in basic computer applications.
- Customer-oriented mindset with a positive attitude.
Benefits
- Competitive entry-level salary and opportunities for growth within the banking sector.
- Comprehensive training and professional development programs.
- Work in a stable and reputable Bank BUMN environment.
- Exposure to diverse banking operations and customer interactions.
- Opportunity to build a strong foundation for a career in finance.
- Supportive team environment and a chance to make a tangible impact.