Guest Experience Expert

Job Overview

Marriott International is seeking a Guest Experience Expert to create memorable and unique experiences for guests at the Marriott Hotel Downtown Abu Dhabi. You will deliver a wide range of services to guide guests through their entire stay, ensuring a smooth and exceptional experience.

Company Overview

Marriott International is a leading global hospitality company known for its commitment to providing exceptional service and creating memorable experiences. With a wide range of hotel brands, Marriott International fosters a culture of excellence and innovation, offering employees opportunities for growth and development.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: High school diploma or G.E.D. equivalent
• Experience: Entry level / No experience required

Key Responsibilities

• Take initiative to deliver a wide range of services that guide guests through their entire stay.
• Process operational needs, address guest requests, and complete reports.
• Share highlights of the local area, making transactions feel like part of the experience.
• Create a safe work place, follow company policies and procedures.
• Maintain confidentiality and protect company assets.
• Uphold quality standards and ensure professional communication.

Requirements

• High school diploma or G.E.D. equivalent preferred.
• No related work experience required.
• Ability to stand, sit, or walk for an extended time.
• Ability to move, lift, carry, push, and pull objects weighing less than or equal to 10 pounds without assistance.
• Commitment to following company policies and procedures.

Benefits

• Opportunities for training, development, and recognition within Marriott International.
• Be part of an amazing global team with true camaraderie.
• Work in a luxury environment with a focus on holistic well-being.
• Experience The JW Treatment™, where associates are valued and cared for.
• Contribute to a culture of excellence and innovation.