Guest Experience Expert

Job Overview

Marriott International is seeking a Guest Experience Expert for W Dubai-Mina Seyahi. This role focuses on creating memorable and unique experiences for guests, delivering a wide range of services throughout their stay. The expert will handle operational needs, guest requests, and provide local area highlights.

Company Overview

Marriott International is a leading global hospitality company dedicated to providing exceptional experiences. W Hotels, part of Marriott, is renowned for reinventing luxury norms and creating a tuned-in, up-for-anything environment. The culture is built around Whatever/Whenever service philosophy, bringing guests’ passions to life.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: High school diploma or G.E.D. equivalent
• Experience: No related work experience

Key Responsibilities

• Deliver a wide range of services to guide guests through their stay.
• Process operational needs and address guest requests efficiently.
• Complete reports and share local area highlights with guests.
• Maintain confidentiality and protect company assets.
• Uphold quality standards and ensure a professional appearance.

Requirements

• Ability to stand, sit, or walk for an extended time.
• Willingness to take a hands-on approach to work.
• Ability to move, lift, carry, push, and pull objects (up to 10 pounds).
• Adherence to company policies and procedures.
• Commitment to creating a safe workplace.

Benefits

• Opportunity to work in a globally recognized hospitality company.
• Be part of a culture that values unique backgrounds and celebrates diversity.
• Potential for career growth within Marriott International.
• Experience in a luxury hotel environment.
• Be part of a global team with Marriott International.