Guest Experience Expert – Front Office
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| Company Name | Marriott International |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, Dubai, United Arab Emirates |
| Qualifications | High School / Matriculation |
| Experience | No Experience / Fresh |
Job Overview
Marriott International is seeking a Guest Experience Expert to join the Marriott Executive Apartments team in Dubai, United Arab Emirates. In this role, you will build a memorable and unique experience for guests, delivering a wide range of services throughout their stay. You will be empowered to address guest requests, complete reports, and share local highlights.
Company Overview
Marriott International is a leading global hospitality company with a wide range of hotel brands. Marriott Executive Apartments offers temporary housing that feels like home in major cities for business travelers. By joining Marriott Executive Apartments, you become part of Marriott International, where you can do your best work, begin your purpose, belong to a global team, and become the best version of you.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: High school diploma or G.E.D. equivalent
- Experience: Entry level / No experience required
Key Responsibilities
- Provide smooth and efficient check-in and check-out services.
- Address guest requests and resolve concerns promptly.
- Complete necessary operational reports.
- Share local area highlights and recommendations with guests.
- Assist guests with loading/unloading vehicles and transporting luggage.
- Maintain a safe and professional work environment.
Requirements
- Ability to stand, sit, or walk for extended periods.
- Ability to move, lift, carry, push, and pull objects up to 50 pounds without assistance and 100 pounds with assistance.
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Commitment to following company policies and procedures.
- Dedication to upholding quality standards and maintaining confidentiality.
Benefits
- Opportunities for professional development and career growth within Marriott International.
- Work in a collaborative and supportive global team environment.
- Gain valuable hospitality experience in a leading international hotel brand.
- Access to Marriott’s employee benefits and discounts.
- Be part of an inclusive and diverse workplace.
- Contribute to creating a welcoming and comfortable environment for guests.