Guest Experience Supervisor

Job Overview

Marriott International is seeking a Guest Experience Supervisor in Dubai, United Arab Emirates. Contribute to creating a welcoming environment for guests while ensuring high-quality service.

Company Overview

Marriott International, based in Bethesda, Maryland, USA, includes approximately 9,000 properties across more than 30 leading brands in 141 countries and territories. Its heritage traces back to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: 2 Year+

Key Responsibilities

• Supervise guest experience operations.
• Ensure a welcoming and connected environment for all guests.
• Assist in handling guest inquiries and resolving concerns promptly.
• Ensure adherence to Marriott standards and service protocols.
• Collaborate with team members to enhance overall guest satisfaction.

Requirements

• Team player with a positive attitude and passion for hospitality.
• Excellent communication and interpersonal skills.
• Ability to work in a diverse, multicultural team.
• Flexibility to work various shifts including weekends and holidays.
• Commitment to Marriott International’s values and culture.

Benefits

• Opportunities for professional development and career growth within Marriott International.
• Work in a collaborative and supportive global team environment.
• Gain valuable hospitality experience in a leading international hotel brand.
• Access to employee discounts and other Marriott benefits.
• Engaging and inclusive work culture.
• Experience Marriott’s global brand excellence.