Guest Relations Agent

Job Overview

Marriott International is seeking a Guest Relations Agent for the Bvlgari Resort Dubai. You will process guest check-ins and check-outs, handle guest inquiries, and ensure high-quality service.

Company Overview

Marriott International is a leading global hospitality company with a wide range of hotel brands. Bvlgari Hotels & Resorts, developed in partnership with Bulgari, offers luxury experiences in major cities and resort destinations.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: High School Diploma or G.E.D.
• Experience: Entry Level / No Experience Required

Key Responsibilities

• Process guest check-ins and check-outs efficiently.
• Handle guest calls, messages, requests, and concerns.
• Coordinate with Housekeeping to ensure room readiness.
• Provide guests with directions and information.
• Complete cashier and closing reports.
• Follow company safety and security policies.

Requirements

• High school diploma or G.E.D. equivalent.
• No related work experience required.
• Ability to speak clearly and professionally.
• Ability to stand, sit, or walk for extended periods.
• Ability to lift up to 10 pounds.
• Adherence to company policies and procedures.

Benefits

• Opportunities for professional development and career growth within Marriott International.
• Work in a collaborative and supportive global team environment.
• Gain valuable hospitality experience in a luxury hotel brand.
• Access to employee discounts and other Marriott benefits.
• Engaging and inclusive work culture.
• Be part of a global team with Marriott International.