Guest Service Agent
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| Company Name | Anantara Hotels & Resorts |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Anantara Hotels & Resorts is seeking a Guest Service Agent to join their team in Ras Al Khaimah, United Arab Emirates. This entry-level position offers a chance to provide exceptional guest service in a luxury resort setting.
Company Overview
Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary. Located in Ras Al Khaimah, the northernmost emirate of the UAE, the resort provides beach, desert, and mountain adventures, just 45 minutes from Dubai.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: Entry level
Key Responsibilities
- Anticipate guest needs and handle inquiries with attentiveness.
- Maintain complete knowledge of hotel products, including room types and facilities.
- Take personal responsibility for service standards and guest satisfaction.
- Proactively suggest alternatives to meet guest needs and enhance their experience.
- Develop harmonious working relationships with all hotel departments.
- Attend hotel events, briefings, and training to improve professional skills.
Requirements
- Strong focus on customer service.
- Prior experience in hotel front office operations is preferred.
- Excellent communication skills; fluency in English is required.
- Computer skills in Ms Office; experience with PMS is preferred.
- Preferably Russian or German speakers.
Benefits
- Opportunities for professional development within Anantara Hotels & Resorts.
- Work in a luxury resort environment.
- Gain experience in the hospitality industry.
- Be part of a team dedicated to exceptional guest service.
- Live and work in the beautiful setting of Ras Al Khaimah.
- Potential for growth within a global hotel chain.