Guest Services Agent – Guest Experience Expert

Job Overview

Marriott International is seeking a Guest Services Agent – Guest Experience Expert to join the Sheraton team in Sharjah, United Arab Emirates. You will contribute to building a memorable and unique experience for guests throughout their stay, delivering a wide range of services and addressing guest requests.

Company Overview

Marriott International is a leading global hospitality company with a wide range of hotel brands. Sheraton, part of the Marriott portfolio, has been a place to gather and connect since 1937, fostering a sense of belonging in over 400 communities worldwide. Marriott is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: High school diploma or G.E.D. equivalent
• Experience: Entry level / No experience required

Key Responsibilities

• Deliver a wide range of services that guide guests through their entire stay.
• Process operational needs, address guest requests, and complete reports.
• Share highlights of the local area and make transactions feel part of the experience.
• Create a safe work place, following company policies and procedures.
• Maintain confidentiality and protect company assets.

Requirements

• High school diploma or G.E.D. equivalent.
• No related work experience required.
• Ability to stand, sit, or walk for an extended time.
• Ability to move, lift, carry, push, and pull objects weighing less than or equal to 10 pounds without assistance.
• Commitment to Marriott International’s values and culture.

Benefits

• Opportunities for professional development and career growth within Marriott International.
• Work in a collaborative and supportive global team environment.
• Gain valuable hospitality experience in a leading international hotel brand.
• Access to Marriott International’s employee benefits.
• Engaging and inclusive work culture.
• Become the best version of you.