Guest Services Associate
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| Company Name | Miral Experiences |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates |
| Qualifications | High School / Matriculation |
| Experience | 1 Year+ |
Job Overview
Miral Experiences is seeking a Guest Services Associate to ensure guests visiting leisure facilities enter parks with ease and receive exceptional care. This role enhances the guest experience by providing information about rides, shows, attractions, and services.
Company Overview
Miral Experiences, part of the Miral Group, creates iconic attractions such as Ferrari World Abu Dhabi, Warner Bros. World Abu Dhabi, Yas Waterworld, and SeaWorld Yas Island. The company focuses on creating extraordinary moments for guests.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: High School or Equivalent
- Experience: 1+ Year
Key Responsibilities
- Welcome guests in a friendly and professional manner.
- Manage and maintain queue lanes efficiently.
- Sell tickets and other products via a computerized Point of Sale (POS) system.
- Provide pricing, promotion, and attraction information to guests.
- Proactively address guest needs and resolve issues in a timely manner.
- Manage turnstiles to ensure smooth entry and exit for guests.
Requirements
- Higher secondary education or equivalent.
- Minimum 1-year operational experience in a guest or customer service setting.
- English proficiency (spoken & written).
- Basic computer knowledge.
- Ability and genuine willingness to engage guests.
- Flexibility and high levels of respect and integrity.
Benefits
- Opportunities to work with iconic attractions.
- Be part of a visionary group, Miral.
- Gain experience in a guest-facing role.
- Work in a dynamic and engaging environment.
- Potential for growth within Miral Experiences.
- Contribute to creating extraordinary moments for guests.