Guest Services Associate

Job Overview

Miral Experiences is looking for a Guest Services Associate to welcome guests in a friendly and professional manner, engage with them, and efficiently manage various guest service operations in Abu Dhabi. This role involves selling tickets, handling cash, providing information, and ensuring guest satisfaction.

Company Overview

Miral Experiences is part of Miral and focuses on creating and managing immersive experiences and attractions in Abu Dhabi. The company aims to deliver unique and memorable moments for visitors, contributing to the growth of the leisure and entertainment industry in the region.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: Entry level / No experience required

Key Responsibilities

• Welcome guests in a friendly and professional manner.
• Engage each guest as a unique individual and listen attentively to their requests.
• Manage and maintain queue lanes efficiently.
• Sell tickets and other products via a computerized Point of Sale (POS) system.
• Collect payments/make change by accepting cash, vouchers, credit card and listed foreign currencies.
• Maintain knowledge and awareness of ongoing promotions.

Requirements

• English proficiency (spoken & written).
• Basic computer knowledge.
• Ability and genuine willingness to entertain/engage guests.
• Flexibility.
• High levels of respect and integrity.
• Theme park/water park experience (Desirable).

Benefits

• Opportunities for professional development within Miral Experiences.
• Experience in a dynamic and engaging work environment.
• Exposure to the entertainment and hospitality industry.
• Potential for career advancement.
• Competitive benefits package.
• Be part of a leading entertainment provider.