Guest Services Executive – Guest Relations
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| Company Name | Jumeirah |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Jumeirah, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
Guest Services Executive role at Jumeirah Beach Hotel, focusing on guest relations within a luxury hospitality environment.
Company Overview
Jumeirah is a global leader in luxury hospitality, operating a portfolio of 31 properties across the Middle East, Europe, Asia, and Africa. Renowned for beachfront resorts, city hotels, and luxury residences, Jumeirah is committed to providing warm service and crafting distinctive experiences.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: Mid-Senior level
Key Responsibilities
- Provide exceptional guest service and maintain guest relations.
- Address guest inquiries and resolve issues promptly.
- Ensure guest satisfaction throughout their stay.
- Collaborate with other departments to meet guest needs.
- Uphold Jumeirah’s standards of luxury and service.
Requirements
- Prior experience in guest services or hospitality.
- Excellent communication and interpersonal skills.
- Ability to handle guest requests and complaints effectively.
- Attention to detail and commitment to service quality.
- Ability to work in a fast-paced environment.
Benefits
- Opportunities for career advancement within Jumeirah.
- Competitive salary and benefits package.
- Training and development programs.
- Employee discounts on Jumeirah properties.
- A supportive and inclusive work environment.