Guest Services Officer (Part-time)

Job Overview

Danat Al Emarat Hospital for Women & Children is seeking a dedicated Guest Services Officer to join their team in Abu Dhabi, United Arab Emirates. This part-time role involves creating a welcoming and supportive environment, ensuring exceptional service and comfort for patients and families within a world-class specialty hospital.

Company Overview

Danat Al Emarat, an M42 partner, is a leading private specialty hospital for women and children in Abu Dhabi, UAE. This expansive 200-bed facility offers a comprehensive range of inpatient and outpatient medical services, including Neonatology, Obstetrics & Gynecology, and a renowned Fetal Medicine Unit. Equipped with cutting-edge technology and highly-qualified international staff, Danat Al Emarat is recognized for its top international hospitality standards and patient-centered care, serving as a regional referral center for high-risk pregnancies.

Quick Details

• Salary Range: Market Competitive
• Job Type: Part-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Greet and assist patients, families, and visitors with warmth and professionalism.
• Provide comprehensive information about hospital services, facilities, and procedures.
• Address inquiries and concerns promptly and effectively, ensuring guest satisfaction.
• Support the overall patient experience by maintaining a comfortable and welcoming atmosphere.
• Assist with patient check-in and check-out processes, directing individuals as needed.
• Collaborate with various hospital departments to ensure seamless service delivery and communication.

Requirements

• Excellent communication and interpersonal skills, with a friendly demeanor.
• A compassionate and patient-focused approach, essential in a healthcare setting.
• Ability to work effectively and remain calm in a fast-paced environment.
• Flexibility to work part-time hours, including evenings, weekends, or holidays as required.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in English is essential; additional language skills, especially Arabic, are highly advantageous.

Benefits

• Opportunity to work in a prestigious, world-class specialty hospital environment.
• Gain valuable hands-on experience in healthcare guest services and patient care.
• Work within a supportive and collaborative patient-centered team.
• Contribute directly to the well-being and positive experience of women and children.
• Access to professional development and continuous learning opportunities.
• Enjoy the flexibility and work-life balance offered by a part-time position.