Head of CRM
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| Company Name | IronFX |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Limassol, Cyprus |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
IronFX is seeking a Head of CRM to lead and manage customer relationship strategies within our dynamic online trading environment. You will be instrumental in optimizing customer engagement and driving business growth.
Company Overview
IronFX is an award-winning Global Leader in Online Trading, offering 10 trading platforms and over 500 tradable instruments. Serving retail and institutional customers from over 190 countries, IronFX provides support in over 20 languages. The company is regulated in the British Virgin Islands with Investment Business License Number SIBA/L/24/1175.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 5 Year+
Key Responsibilities
- Develop and implement CRM strategies to improve customer acquisition and retention.
- Oversee CRM campaigns and analyze their effectiveness.
- Manage a team of CRM professionals, providing guidance and support.
- Work closely with sales and marketing teams to align CRM initiatives with business goals.
- Monitor and report on key CRM metrics.
Requirements
- Extensive experience in CRM management, preferably in the financial services industry.
- Proven track record of successful CRM implementations.
- Strong analytical and problem-solving skills.
- Excellent leadership and team management abilities.
- Deep understanding of online trading platforms and customer behavior.
Benefits
- Competitive salary and benefits package.
- Opportunity to work in a leading global online trading company.
- Dynamic and challenging work environment.
- Career growth and development opportunities.
- Collaborative and supportive team culture.
- Exposure to international markets and diverse clientele.