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    Head of Sales – Retail Medical

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    Company NameInsuranceMarket.ae™
    Company TypePrivate
    Job TypeFull-Time
    Salary RangeMarket Competitive
    LocationDubai, United Arab Emirates
    QualificationsBachelor’s Degree
    Experience10 Year+

    Job Overview

    InsuranceMarket.ae is seeking a Head of Sales – Retail Medical Insurance to lead and scale their high-volume retail medical insurance sales operations in Dubai, UAE. The ideal candidate will have experience in the UAE retail medical insurance line of business, with a proven track record of managing and scaling large retail and call center–led sales teams.

    Company Overview

    InsuranceMarket.ae is the UAE’s leading insurance platform, trusted by thousands of customers and powered by technology, service excellence, and deep market expertise. They are known for their innovative approach and commitment to customer satisfaction.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: Bachelor’s degree required; MBA or equivalent preferred
    • Experience: 10–15 years of sales leadership experience

    Key Responsibilities

    • Develop and execute a data- and AI-enabled retail medical sales strategy aligned with revenue, growth, and profitability targets.
    • Lead and oversee large retail medical insurance sales operations, including call center–driven inbound and outbound sales teams.
    • Hire, manage, and develop sales managers, team leaders, and frontline medical insurance advisors at scale.
    • Partner with Marketing to align campaigns, lead funnels, and AI-driven conversion strategies.
    • Monitor and optimize key sales metrics including conversion rates, revenue per agent, retention, renewal ratios, and customer satisfaction using AI-enabled dashboards.
    • Ensure strict adherence to DHA regulations, company policies, and ethical sales standards, supported by data-led controls and reporting.

    Requirements

    • 10–15 years of sales leadership experience, with experience managing large retail or call center–driven sales operations.
    • Direct and recent experience in UAE Retail Medical Insurance is mandatory.
    • Proven ability to scale sales teams and drive productivity using data, analytics, and technology-enabled processes.
    • Strong understanding of UAE medical insurance products, customer journeys, and regulatory requirements.
    • Bachelor’s degree required; MBA or equivalent preferred.

    Benefits

    • Opportunity to lead and scale a key business unit within the UAE’s leading insurance platform.
    • Be part of a technology-driven company focused on innovation and service excellence.
    • Collaborate with cross-functional teams to drive growth and improve customer experience.
    • Work in a culture of accountability, ethical selling, and continuous improvement.
    • Gain exposure to AI tools, CRM analytics, and digital sales transformation initiatives.
    • Competitive compensation and benefits package.

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