Internship – Front Office

Job Overview

Towers Rotana is offering an exciting Internship opportunity in its Front Office department in Dubai, United Arab Emirates. This role is ideal for individuals eager to gain hands-on experience in the hospitality industry, contributing to a seamless and welcoming guest experience at a prestigious hotel on Sheikh Zayed Road.

Company Overview

Situated on Dubai’s prestigious Sheikh Zayed Road, near the heart of the city’s bustling Downtown district and adjacent to the Financial Centre Metro Station, Towers Rotana leisure hotel offers comfort, wellness, and convenience in an enviable location. Major landmarks, districts and attractions are just a short ride by metro, whether you want to explore the iconic Burj Khalifa and Dubai Mall in Downtown Dubai or want to go to the Dubai World Trade Centre and Dubai International Airport. With stunning city and Arabian Gulf views paired with Dubai’s famous beaches being just a stones throw away, our leisure hotel is an urban haven that makes the most of this exciting global destination.

Quick Details

• Salary Range: Market Competitive
• Job Type: Internship
• Qualifications: None
• Experience: No Experience / Fresh

Key Responsibilities

• Assist guests with check-in and check-out procedures efficiently.
• Provide information about hotel services, facilities, and local attractions.
• Handle guest inquiries and resolve minor issues with professionalism.
• Support the front desk team in daily operations and administrative tasks.
• Maintain a welcoming and professional demeanor at all times.
• Collaborate with other departments to ensure guest satisfaction.

Requirements

• Currently pursuing or recently completed a degree in Hospitality or a related field.
• Excellent communication and interpersonal skills.
• Eager to learn and develop skills in a fast-paced hotel environment.
• Ability to work effectively as part of a team.
• A positive attitude and a passion for guest service.
• Flexibility to work various shifts, including weekends and public holidays.

Benefits

• Gain invaluable practical experience in a leading international hotel.
• Exposure to diverse guest services and hotel operations.
• Opportunity for professional development and networking within Rotana.
• Work in a vibrant, multicultural team environment in Dubai.
• Potential for future career opportunities within the Rotana Group.
• Enhance your resume with hands-on hospitality experience.