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IT Desktop Engineer

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Company NameEMSTEEL Group
Company TypePrivate
Job TypeFull-Time
Salary RangeMarket Competitive
LocationAbu Dhabi Emirate, United Arab Emirates
QualificationsTechnical Diploma / Polytechnic
Experience5 Year+

Job Overview

EMSTEEL Group is seeking an IT Desktop Engineer to join their team in Abu Dhabi, United Arab Emirates. This role is crucial for providing essential technical support and managing IT systems, ensuring smooth operation of hardware and software for all employees.

Company Overview

EMSTEEL Group is a public joint stock company (ADX: EMSTEEL) and the UAE’s largest steel and building materials manufacturer. Headquartered in Abu Dhabi, the Group operates 16 state-of-the-art plants and contributes to the UAE’s industrial strategy ‘Operation 300 billion’. EMSTEEL Group is committed to sustainable practices, aligning with the UAE’s Net Zero by 2050 Strategic Initiative, and is a global leader in low-carbon steel production, exporting to over 70 international markets.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: Technical Diploma
  • Experience: 5 Year+

Key Responsibilities

  • Provide comprehensive technical support for desktop hardware, software, and network connectivity.
  • Install, configure, and maintain workstations, laptops, printers, and other IT peripherals.
  • Efficiently troubleshoot and resolve IT issues reported by employees.
  • Manage user accounts, permissions, and access to various company systems.
  • Assist with software deployments, updates, and system migrations.
  • Document IT procedures, solutions, and maintain an accurate asset inventory.

Requirements

  • Strong knowledge of Windows operating systems and Microsoft Office Suite.
  • Proven experience with hardware troubleshooting and fundamental network principles.
  • Excellent problem-solving abilities and clear communication skills.
  • Ability to work both independently and collaboratively within a team environment.
  • Relevant technical diploma or certification in Information Technology.
  • Minimum of 5 years of experience in a desktop support or similar IT role.

Benefits

  • Opportunity to work with cutting-edge technologies within a leading manufacturing group.
  • Competitive salary and a comprehensive benefits package.
  • Significant opportunities for career growth and professional development.
  • Work within a dynamic and supportive team-oriented environment.
  • Contribute to a company committed to sustainability and national economic development.
  • Access to health and wellness programs.

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