IT Help Desk Technician
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| Company Name | Silver Hills |
| Company Type | Private |
| Job Type | Permanent |
| Salary Range | Market Competitive |
| Location | Abbotsford, British Columbia, Canada |
| Qualifications | None / No Formal Education |
| Experience | 1 Year+ |
Job Overview
Silver Hills is seeking an IT Help Desk Technician to provide technical support and assistance to users. This role involves troubleshooting hardware, software, and network issues, ensuring smooth IT operations.
Company Overview
Silver Hills is a bakery located in Abbotsford, British Columbia, Canada. They specialize in producing healthy and delicious baked goods, focusing on quality and customer satisfaction.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 1 Year+
Key Responsibilities
- Provide technical support to end-users for hardware, software, and network issues.
- Troubleshoot and resolve IT-related problems in a timely manner.
- Install, configure, and maintain computer systems and software applications.
- Assist with the setup and maintenance of network infrastructure.
- Document IT support activities and solutions.
Requirements
- Proven experience in IT support or help desk roles.
- Strong knowledge of computer hardware, software, and networking concepts.
- Excellent problem-solving and troubleshooting skills.
- Ability to communicate technical information to non-technical users.
- Relevant certifications (e.g., CompTIA A+) are a plus.
Benefits
- Opportunities for professional development and career growth.
- Work in a supportive and collaborative team environment.
- Competitive salary and benefits package.
- Employee discounts on bakery products.
- Health and wellness programs.