IT Manager

Job Overview

Hilton is seeking an experienced IT Manager to join its team in Qesm 1st Hurghada, Al Bahr al Ahmar, Egypt. This role involves overseeing the hotel’s information technology infrastructure and systems, ensuring seamless operation of all IT services, and supporting both guest and staff needs while upholding Hilton’s high standards of technological excellence and guest experience.

Company Overview

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 26 world-class brands, comprising more than 9,100 properties and over 1.3 million rooms across 143 countries and territories. Dedicated to its founding vision of hospitality, Hilton has welcomed over 4 billion guests in its 100+ year history. Recognized as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton strives to create an exceptional culture for its 500,000 team members worldwide. The company continually introduces industry-leading technology enhancements to improve the guest experience, including Digital Key Share and automated room upgrades. Through the award-winning Hilton Honors loyalty program, members earn Points for stays and exclusive experiences. Visit stories.hilton.com for more information.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 5 Year+

Key Responsibilities

• Manage and maintain all hotel IT systems, networks, and infrastructure, ensuring optimal performance and reliability.
• Provide comprehensive technical support and troubleshooting for hotel staff and guests, resolving IT-related issues promptly.
• Ensure data security, system integrity, and compliance with all IT policies and industry regulations.
• Oversee the installation, configuration, upgrade, and maintenance of all software and hardware components.
• Collaborate effectively with various department heads to identify technological needs and implement solutions that enhance operational efficiency.
• Develop and manage the IT budget, including the procurement of new technologies and services.

Requirements

• Proven experience in IT management, with a preference for candidates having hospitality sector experience.
• Strong knowledge of network administration, server management, operating systems, and various software applications.
• Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues efficiently.
• Effective communication and interpersonal skills to interact with staff, guests, and vendors.
• Ability to work independently and collaboratively as part of a diverse team in a fast-paced environment.
• Commitment to delivering high-quality IT services and continuous improvement.

Benefits

• Competitive salary and a comprehensive benefits package.
• Significant opportunities for career growth and professional development within a leading global hospitality company.
• Access to Hilton’s worldwide employee discount program for hotel stays and services.
• Work within a supportive, inclusive, and international team environment.
• Contribute to a globally recognized brand renowned for its innovation and guest experience.
• Be part of an engaging and dynamic work culture at a top-ranked global workplace.