IT Support Engineer

Job Overview

We are seeking a motivated IT Support Engineer to join our team in Riyadh, Saudi Arabia. This role will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.

Company Overview

LGC Group is an organization committed to excellence, dedicated to providing top-tier solutions and services. While specific details about the company type are not provided, LGC Group focuses on delivering high-quality support and innovation in the IT sector.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: 1 Year+

Key Responsibilities

• Provide technical support to end-users for computer systems, hardware, and software.
• Respond to queries and assist users in resolving technical issues via phone, email, or in person.
• Run diagnostic programs to identify and isolate problems.
• Determine and implement solutions to resolve technical issues.
• Document solutions and maintain a knowledge base of common issues and resolutions.

Requirements

• Proven experience in IT support or a related field.
• Strong knowledge of computer systems, hardware, and software.
• Excellent problem-solving and troubleshooting skills.
• Ability to communicate technical information clearly and concisely.
• Ability to work independently and as part of a team.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• Collaborative and supportive work environment.
• Exposure to a wide range of IT systems and technologies.
• Chance to make a significant impact on the organization’s IT operations.
• Work in a dynamic and innovative company.