IT Support Engineer Level 1
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| Company Name | PFH Technology Group |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Cork, County Cork, Ireland |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
PFH Technology Group is seeking an IT Support Engineer Level 1 to join their team in Cork, Ireland. This entry-level role provides an excellent opportunity to develop your IT skills within a leading ICT services provider.
Company Overview
PFH Technology Group, a Ricoh Company, is Ireland’s largest ICT services and solutions provider with over 800 employees. They deliver innovative, end-to-end technology solutions to businesses across public and private sectors, specialising in IT infrastructure, cloud services, cybersecurity, managed services, and workplace transformation.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: No Experience / Fresh
Key Responsibilities
- Provide first-level IT support to end-users.
- Troubleshoot hardware and software issues.
- Assist with IT system training and support.
- Document and track support requests.
- Escalate complex issues to senior engineers.
Requirements
- Basic understanding of IT systems and networking.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team.
- Strong customer service orientation.
- Willingness to learn and adapt to new technologies.
Benefits
- Opportunities for professional development and training.
- Work in a dynamic and supportive environment.
- Gain experience with a wide range of IT technologies.
- Be part of Ireland’s largest ICT services provider.
- Exposure to Ricoh’s international resources.