IT Support Specialist
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| Company Name | Maxon |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Frankfurt Rhine-Main Metropolitan Area, Germany |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
Maxon is seeking an IT Support Specialist to join their team in the Frankfurt Rhine-Main Metropolitan Area, Germany. This role involves providing essential technical support for Maxon’s award-winning software products and ensuring smooth IT operations for their innovative team.
Company Overview
Maxon is a leading developer of award-winning software products including Cinema 4D, Forger, Red Giant, Redshift, and ZBrush. As part of the Nemetschek Group, Maxon focuses on creating innovative tools for 3D artists and designers globally.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 5 Year+
Key Responsibilities
- Provide technical support to internal staff for hardware and software issues.
- Install, configure, and maintain workstations, servers, and network equipment.
- Troubleshoot and resolve IT-related problems efficiently and promptly.
- Manage user accounts, permissions, and access rights within the IT infrastructure.
- Assist with software deployment, updates, and system integrations for Maxon’s product suite.
- Document IT procedures, solutions, and best practices for the knowledge base.
Requirements
- Proven experience in IT support or a similar technical role (5+ years preferred).
- Strong knowledge of operating systems (Windows, macOS) and common office applications.
- Familiarity with network protocols, hardware, and software troubleshooting methodologies.
- Excellent problem-solving skills and a strong customer service orientation.
- Ability to work independently and collaboratively within a diverse team.
- Proficiency in German and English language is highly desirable.
Benefits
- Opportunity to work with a leading software development company in a dynamic industry.
- Collaborative, innovative, and supportive work environment.
- Professional development and career growth opportunities within the Nemetschek Group.
- Competitive salary and comprehensive benefits package.
- Contribute to the success of widely recognized and award-winning software products.
- Flexible working arrangements and a positive company culture.
