IT Support Specialist
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| Company Name | Bharat Managed Services |
| Company Type | Private |
| Job Type | Contract |
| Salary Range | Market Competitive |
| Location | Langenfeld, North Rhine-Westphalia, Germany |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
Bharat Managed Services is seeking an IT Support Specialist to join their team in Langenfeld, Germany. In this role, you will be crucial in providing efficient IT services, ranging from IT service management to data center relocations, ensuring the digital excellence and operational efficiency for clients.
Company Overview
Bharat Managed Services is an efficient IT service provider, which offers a wide array of solutions, ranging from IT service management to data center relocations. By blending digital excellence with operational efficiency, we provide excellent service offerings that effectively transformed the digital ecosystems of our clients. Our prolific solutions have helped numerous businesses across the globe in efficiently streamlining their business operations with enhanced leverage.
Quick Details
- Salary Range: Market Competitive
- Job Type: Contract
- Qualifications: None / Open to all applicants
- Experience: 2 Year+
Key Responsibilities
- Provide support for IT Procurement & Services (EUC & Enterprise).
- Execute Field Services, including L1/L2/L3 resourcing for EUC & Enterprise segments.
- Assist with Device as a Service (DaaS) and Professional Services engagements.
- Support Lift & Shift Services and DC Smart Hands operations.
- Contribute to Cloud Services and Cyber Security Services (VAPT, CSPM, EDR, XDR, SIEM, SOAR, NOC, SOC).
- Troubleshoot and resolve technical issues for clients to ensure smooth business operations.
Requirements
- Proven experience in an IT support role, ideally at an associate level.
- Understanding of IT service management principles and best practices.
- Familiarity with End User Computing (EUC) and enterprise IT environments.
- Ability to perform hands-on field services and data center support tasks.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal abilities.
Benefits
- Opportunity to work with a leading global IT service provider.
- Exposure to a diverse range of cutting-edge IT solutions and technologies.
- Professional growth and development within a dynamic digital ecosystem.
- Collaborative and supportive team environment.
- Contribution to transforming the digital operations of various clients worldwide.
- Competitive compensation package for contract-based work.