IT tehnik za uporabniško podporo – helpdesk
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| Company Name | Unija Smart Accounting Slovenija |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Brezovica pri Ljubljani, Brezovica, Slovenia |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Unija Smart Accounting Slovenija is looking for an IT Support Technician – Helpdesk to join their team in Brezovica pri Ljubljani, Slovenia. This role involves providing essential technical support and assistance to users, ensuring smooth operation of IT systems and services.
Company Overview
Unija ETL is a premier international accounting firm offering top-tier services in accounting, payroll processing, IT, and consultancy across more than 55 countries globally. They are committed to delivering service excellence in comprehensive accounting solutions, advanced tax advisory, and information technology. Their diverse clientele ranges from multinational corporations to independent contractors, institutions, societies, and other nonprofit organizations.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Provide first-line technical support and troubleshooting for IT-related issues.
- Assist users with software, hardware, and network problems via helpdesk.
- Install, configure, and maintain computer systems and applications.
- Document support procedures, solutions, and user interactions.
- Escalate complex issues to senior IT staff when necessary.
- Ensure timely resolution of technical issues to minimize disruption.
Requirements
- Basic understanding of IT systems, hardware, and software.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and as part of a team.
- Customer-focused approach with a patient and helpful attitude.
- Eagerness to learn and adapt to new technologies.
Benefits
- Opportunity to work for a leading international accounting and IT firm.
- Gain valuable experience in IT support and helpdesk operations.
- Professional development and career growth opportunities.
- Supportive and collaborative work environment.
- Exposure to diverse IT challenges and solutions.
- Competitive compensation package.