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    Koordynator/Koordynatorka ds. Obsługi Klienta

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    Company NameAyvens
    Company TypePrivate
    Job TypeFull-Time
    Salary RangeMarket Competitive
    LocationWarsaw, Mazowieckie, Poland
    QualificationsNone / No Formal Education
    ExperienceNo Experience / Fresh

    Job Overview

    Ayvens is seeking a Koordynator/Koordynatorka ds. Obsługi Klienta (Customer Service Coordinator) to join their team in Warsaw, Poland. This entry-level full-time role involves ensuring excellent customer satisfaction and supporting sustainable mobility solutions within a global company.

    Company Overview

    Born from the acquisition of LeasePlan by ALD Automotive, part of the Societe Generale group, Ayvens is a leading global sustainable mobility player committed to making life and business flow better. By bringing together complementary capabilities and expertise built over decades, our legacy companies saw an opportunity to reimagine mobility as we know it, providing full-service leasing, flexible subscription services, fleet management and multi-mobility solutions to large international corporates, SMEs, professionals and private individuals. With more than 14,500 employees across 42 countries, 3.4 million vehicles and the world’s largest multi-brand EV fleet, we’re leveraging our unique position to lead the way to net zero and spearhead the digital transformation of the mobility sector. Ayvens. Better with every move.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: None / Open to all applicants
    • Experience: No Experience / Fresh

    Key Responsibilities

    • Provide excellent customer support via various communication channels (phone, email).
    • Assist clients with inquiries regarding Ayvens’ mobility solutions and services.
    • Efficiently resolve customer issues and complaints in a professional manner.
    • Maintain accurate and detailed records of all customer interactions and transactions.
    • Collaborate effectively with internal teams to ensure seamless service delivery.
    • Educate customers on Ayvens’ sustainable mobility products and innovative offerings.

    Requirements

    • Excellent communication and interpersonal skills, fluent in Polish and English.
    • Strong problem-solving abilities and a genuine customer-centric approach.
    • Ability to thrive and work effectively in a fast-paced, dynamic environment.
    • Proficiency in using customer service software and CRM systems.
    • Enthusiasm for sustainable mobility and innovative transportation solutions.
    • Ability to work both independently and as a valued member of a team.

    Benefits

    • Opportunity to join a global leader in sustainable mobility solutions.
    • Clear pathways for professional development and career growth opportunities.
    • Work in a collaborative, inclusive, and international team environment.
    • Contribute directly to a company committed to net-zero initiatives and innovation.
    • Access to modern tools, technologies, and comprehensive training programs.
    • Competitive compensation package and attractive employee benefits.

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