LV Technical Support Engineer – Middle East
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| Company Name | Eaton |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, Dubai, United Arab Emirates |
| Qualifications | Bachelor’s Degree |
| Experience | 5 Year+ |
Job Overview
Eaton is seeking an LV Technical Support Engineer to provide remote technical assistance and product support for Low Voltage Switchgear solutions and Circuit Protection devices in the Middle East. The role involves ensuring customers receive accurate and timely technical solutions.
Company Overview
Eaton is a power management company providing energy-efficient solutions that help customers manage electrical, hydraulic, and mechanical power more efficiently, safely, and sustainably. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelors Degree in Electrical or Electronics Engineering
- Experience: 5 to 7 years of experience in LV, Electrical Distribution or Industrial Control
Key Responsibilities
- Provide remote technical support for LV switchgear systems, MCCs, control panels and circuit protection devices.
- Collaborate with application engineering and product management teams to escalate complex issues and ensure timely resolution.
- Provide technical guidance on product selection, configuration, and compatibility.
- Assist in pre-sales technical clarification and after – sales support when required.
- Stay updated on industry standards ( IEC ), company product updates and new technologies.
- Ensure adherence to safety standards and company quality standards during all technical interactions.
Requirements
- Bachelors Degree in Electrical or Electronics Engineering.
- 5 to 7 years of experience in LV, Electrical Distribution or Industrial Control.
- In depth knowledge of LV Switchgear systems and Circuit Protection components.
- Experience with Salesforce is a must.
- Excellent communication and customer service skills, strong analytical and problem solving abilities.
Benefits
- Be part of a company that has been in business for more than 100 years.
- Work in a company that is commitment to Inclusion & Diversity and Sustainability.
- Annual mentoring program, Eaton University, a reward, and recognition system.
- Ongoing Learning and Career Development Opportunities in a global company.
- Detailed induction support and well-structured onboarding.