Office Manager
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| Company Name | Penguin London |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | AED 20,000 Monthly |
| Location | Dubai, Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
Penguin London is seeking an Office Manager to work within a small team delivering high-level service, making individual and group travel bookings for clients, including flights, charter flights, accommodation, and ground transportation. This role involves managing a small team, ensuring quality of work, and maintaining client relationships.
Company Overview
Penguin London is a bespoke travel company sourcing hotels, charters and commercial flights, chauffeurs, rental cars, and more for exceptional clients in the film, TV, sport, and corporate industries worldwide. It is a family-run business with a young, dynamic team.
Quick Details
- Salary Range: AED 20,000 Monthly
- Job Type: Full-time
- Qualifications: None
- Experience: 5 Year+
Key Responsibilities
- Making individual and group travel bookings for clients, including flights and accommodation.
- Manage our small team to oversee consistently high levels of service, ensure quality of work remains efficient and that our client relationships are maintained with any queries resolved promptly & professionally.
- Hold regular one-to-one & team meetings as well as reporting back to directors on a daily basis.
- Communication and support with clients to ensure they receive first-class, consistent service.
- Working with high profile clients in the film, TV and sport industries, you will be handling dynamic and fluid travel schedules for our clients and will work with suppliers to ensure their demands are met.
Requirements
- A good understanding of English language and great care for constructing well written emails andmessages to clients.
- Willing to make phone calls with suppliers and clients globally to build relationships and represent the Penguin London brand.
- Previous experience in managing a team and company workflow, including conducting meetings and providing constructive feedback to staff professionally to support growth.
- Previous experience in travel planning, as well as experience in travelling yourself and therefore a good understanding of what our clients require.
- Able to commute to our office in Sports City, Dubai.
Benefits
- 20% commission on new clients & annual bonus scheme.
- 2 days per month annual leave in year 1 (after probation).
- 30 days annual leave after year 1.
- Parking permit and medical cover.
- Apple laptop and mobile phone line.