Officer, Digital Onboarding – Emiratized Role

Job Overview

First Abu Dhabi Bank (FAB) is seeking a detail-oriented and customer-focused Officer, Digital Onboarding (Part-Time) to join their team in Abu Dhabi, United Arab Emirates. This Emiratized role offers an exciting opportunity for UAE nationals to contribute to digital transformation efforts and enhance the customer onboarding experience.

Company Overview

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas, and beliefs of others. FAB combines international experience with deep cultural knowledge and local expertise, fostering a supportive team environment with strong relationships and recognition for good performance.

Quick Details

• Salary Range: Market Competitive
• Job Type: Part-time
• Qualifications: None / Open to all applicants
• Experience: Entry level / No experience required

Key Responsibilities

• Facilitate the digital onboarding process for new customers, ensuring a smooth and efficient experience.
• Utilize digital onboarding platforms and CRM systems to manage customer information and documentation.
• Provide excellent customer service, addressing inquiries and resolving issues related to the onboarding process.
• Collaborate with cross-functional teams to streamline and improve digital onboarding procedures.
• Ensure compliance with UAE banking regulations and internal policies throughout the onboarding process.
• Maintain accurate records and generate reports on onboarding metrics.

Requirements

• Excellent verbal and written communication skills in English and Arabic.
• Proven ability to manage time effectively and handle multiple tasks in a part-time capacity.
• Customer-oriented mindset with a commitment to providing exceptional service.
• Basic IT skills and ability to quickly adapt to new technologies.

Benefits

• Opportunities for professional development and career growth within First Abu Dhabi Bank.
• Work in a collaborative and supportive team environment.
• Gain valuable experience in digital onboarding within the banking sector.
• Contribute to enhancing the customer onboarding experience.
• Be part of FAB’s commitment to digital transformation.
• Engaging and inclusive work culture.