Officer – VTC Reception

Job Overview

Al Ghurair is seeking an Officer for VTC Reception in Dubai. This entry-level, full-time position involves greeting customers, assisting with inquiries, and ensuring compliance with company standards and RTA regulations.

Company Overview

Al Ghurair is a holding company located in Dubai, United Arab Emirates, with interests across various sectors. Committed to excellence and customer satisfaction, Al Ghurair provides quality services and adheres to high standards.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: No Experience / Fresh

Key Responsibilities

• Greet customers professionally and assist them with inquiries related to vehicle testing, registration, and inspection services.
• Guide customers through the process and ensure they have the required documents.
• Ensure the reception area is clean, organized, and compliant with company standards.
• Follow RTA regulations, company policies, and customer service standards at all times.
• Achieve the KPI of Mystery Shopper visits.

Requirements

• Excellent customer service skills.
• Ability to follow RTA regulations and company policies.
• Strong organizational skills to maintain a clean and efficient reception area.
• Ability to assist customers with vehicle testing, registration, and inspection inquiries.
• Commitment to achieving the KPI of Mystery Shopper visits.

Benefits

• Opportunity to work with a reputable holding company.
• Gain experience in administrative and customer service roles.
• Be part of a team that values quality and compliance.
• Develop customer service skills in a regulated environment.
• Enhance organizational skills by maintaining a reception area.
• Competitive benefits package.