Operations Manager
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| Company Name | Sixt UAE |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, United Arab Emirates |
| Qualifications | Bachelor’s Degree |
| Experience | 5 Year+ |
Job Overview
The Operations Manager is responsible for the end-to-end operational performance of SIXT Rent A Car, ensuring efficient branch operations, optimal fleet utilization and management, and high-quality customer service. The role focuses on operational excellence, cost control, service delivery, compliance, and continuous improvement across all locations and operational functions.
Company Overview
Sixt UAE is a leading car rental service provider specializing in providing excellent fleet management and customer service operations throughout the United Arab Emirates.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelors Degree in Business Administration, Operations Management, Logistics, or related field
- Experience: 8-10 years’ experience in operations management
Key Responsibilities
- Oversee day-to-day operations across all rental branches to ensure excellence in consistency, efficiency, and compliance with company standards.
- Ensure branches meet revenue targets, utilization goals, and service-level KPIs.
- Develop and manage operational policies, procedures, and standards aligned with regulatory and industry best practices.
- Oversee the entire vehicle fleet lifecycle, including acquisition, allocation, utilization, maintenance, rotation, and disposal.
- Lead customer service operations across branches and contact centers to deliver a consistent, high-quality customer experience.
- Design, implement, and continuously improve operational processes and workflows.
Requirements
- A minimum of 8–10 years’ experience in operations management, preferably within car rental, automotive, or logistics sectors.
- Demonstrated experience managing multi-site operations and cross-functional teams.
- Experience with fleet management and customer service operations is preferrable.
- Bachelor’s degree in Business Administration, Operations Management, Logistics, or related field.
Benefits
- Opportunities for professional development and career growth within Sixt UAE.
- Work in a collaborative and supportive team environment.
- Gain valuable experience in a leading international car rental brand.
- Be part of a company that values innovation and customer satisfaction.