Partner & Customer Success Manager (Europe-Based)
Apply to Job Here
| Company Name | Stream |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Denmark |
| Qualifications | None / No Formal Education |
| Experience | 10 Year+ |
Job Overview
Stream is seeking a Partner & Customer Success Manager to join their team in a Europe-based role. You will be instrumental in building strong partnerships and ensuring the success of Stream’s restaurant clients through innovative automated solutions, contributing to the efficient operation of their businesses.
Company Overview
Stream is a pioneering company that provides scalable automated solutions for the restaurant industry. They offer self-service tools that enable restaurants, from small businesses to large corporations, to efficiently manage online menus and process orders directly through their POS systems. Stream’s mission is to enhance business efficiency with advanced technology, user-friendly UI/UX, and forward-thinking strategies. More information can be found at http://www.StreamOrders.com.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 10 Year+
Key Responsibilities
- Develop and maintain strong relationships with key partners and clients across Europe.
- Drive customer success initiatives, ensuring clients maximize value from Stream’s solutions.
- Onboard new partners and customers, providing comprehensive training and support.
- Act as a primary point of contact for strategic client accounts, addressing their needs and feedback.
- Collaborate with sales, product, and engineering teams to enhance customer experience and product offerings.
- Monitor customer health and identify opportunities for growth, upselling, and retention.
Requirements
- Proven experience in partner management or customer success, preferably within the SaaS or restaurant tech industry.
- Excellent communication, negotiation, and interpersonal skills.
- Strong understanding of online ordering systems and POS integration.
- Ability to work independently and remotely in a fast-paced environment.
- Strategic thinker with a customer-centric approach.
- Fluency in English; additional European languages are a plus.
Benefits
- Opportunity to shape the growth of a dynamic tech company in the restaurant industry.
- Work with innovative automated solutions and cutting-edge technology.
- Flexible, remote (Europe-based) work environment.
- Competitive salary and performance-based incentives.
- Professional development and career advancement opportunities.
- Collaborative and supportive team culture.