Partner Support Advisor
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| Company Name | Property Finder |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Cairo, Cairo, Egypt |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Property Finder is seeking a Partner Support Advisor to join its team in Cairo, Egypt. In this entry-level role, you will be crucial in supporting partners, resolving their inquiries, and ensuring a seamless experience within MENA’s leading real estate platform.
Company Overview
Property Finder, founded by Michael Lahyani in 2007, is MENA’s leading real estate platform with a mission to change living for good in the region. Headquartered in Dubai, the company is building the region’s first real estate operating system, bringing together verified listings, embedded finance, agent productivity tools, and seamless search. Property Finder champions SuperAgents and certified professionals, aiming to help people make smarter property decisions with trust and ease. With over 20 years of regional expertise and the backing of top global investors, Property Finder is a pioneering, world-class tech company from the Middle East.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Provide excellent support and guidance to Property Finder’s partners.
- Effectively resolve partner inquiries and issues in a timely manner.
- Maintain strong relationships with partners, ensuring high satisfaction.
- Document all interactions and solutions accurately in the system.
- Collaborate with internal teams to escalate complex partner concerns.
- Stay updated on platform features and industry best practices to assist partners effectively.
Requirements
- Strong communication and interpersonal skills, both written and verbal.
- Ability to work effectively in a fast-paced, customer-focused environment.
- A proactive approach to problem-solving and issue resolution.
- Basic understanding of real estate platforms or willingness to learn.
- Proficiency in using CRM software and other support tools.
- Ability to adapt and learn new technologies and processes quickly.
Benefits
- Opportunity to work with MENA’s leading real estate technology company.
- Gain valuable experience in partner relations and customer support.
- Collaborative and supportive work environment.
- Opportunities for professional development and career growth.
- Competitive compensation package.
- Contribute to a platform that is changing living for good in the region.