Program Manager, Permanent Supportive Housing

Job Overview

The Program Manager for Permanent Supportive Housing will oversee operations, supervise staff, and ensure quality services are provided to residents. This role involves program development, community relations, and adherence to organizational policies.

Company Overview

Lookout Housing and Health Society is a charitable organization that provides a range of housing, health, and support services to adults with low or no income who have challenges such as mental illness, substance use, and homelessness. Lookout operates across Metro Vancouver, Surrey, and Whistle.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: 2 Year+

Key Responsibilities

• Supervise and support program staff, providing training and guidance.
• Ensure the delivery of high-quality services to residents.
• Develop and implement program policies and procedures.
• Manage program budget and resources effectively.
• Foster positive relationships with community partners and stakeholders.
• Address resident concerns and resolve conflicts.

Requirements

• Proven experience in program management and social services.
• Strong leadership and supervisory skills.
• Excellent communication and interpersonal abilities.
• Knowledge of issues related to homelessness, mental health, and substance use.
• Ability to work collaboratively with diverse populations.
• Proficiency in Microsoft Office Suite and data management systems.

Benefits

• Comprehensive health and dental benefits.
• Opportunities for professional development and training.
• Supportive and collaborative work environment.
• Generous vacation and sick leave policies.
• Employee assistance program.
• Meaningful work contributing to community well-being.