Receptionist

Job Overview

Horizon English School Town Square is seeking a passionate, professional, and highly organised Receptionist to join their growing team. The role involves creating warm and positive first impressions and thriving in a busy environment.

Company Overview

Cognita is a global leader in independent education, founded in 2004. It is a growing community of 100+ schools in 16 countries across Europe, North America, Latin America, Asia, and the Middle East, serving over 85,000 students. Each school is unique, with a collective purpose to create an environment where everyone can thrive in a rapidly evolving world.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: Entry level / No experience required

Key Responsibilities

• Act as the first point of contact for parents, visitors, and staff, ensuring a warm, professional welcome.
• Support the scheduling and coordination of school tours and open days.
• Maintain up-to-date knowledge of the school calendar, events, and activities.
• Manage the absence mailbox, recording absences accurately on iSAMS and liaising with teachers as required.
• Monitor and manage office supplies and inventory.
• Handle incoming calls efficiently, directing enquiries accurately and courteously.

Requirements

• Bachelor’s degree.
• Experience using CRM systems and administrative platforms.
• Previous experience in a receptionist, front-of-house, or customer service role (school experience preferred).
• Excellent communication and interpersonal skills.
• Ability to multitask and remain calm in a fast-paced environment.

Benefits

• Opportunity to be part of the founding team of a new school community.
• A supportive and valued work environment.
• Engaging and inclusive work culture.
• Professional development opportunities.
• Be part of a global network of schools.
• Contribute to children’s learning journeys.