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Receptionist

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Company NameHilton
Company TypePrivate
Job TypeFull-Time
Salary RangeMarket Competitive
LocationMadinah Region
QualificationsNone / No Formal Education
ExperienceNo Experience / Fresh

Job Overview

Hilton is looking for a friendly and efficient Receptionist to join their team in the Madinah Region. In this entry-level, full-time role, you will be the first point of contact for guests, providing exceptional service and contributing to a welcoming and professional environment.

Company Overview

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 26 world-class brands, over 9,100 properties, and more than 1.3 million rooms across 143 countries and territories. With over a century of history, Hilton is dedicated to hospitality and has welcomed over 4 billion guests. Recognized as the No. 1 World’s Best Workplace, Hilton offers industry-leading technology and the award-winning Hilton Honors loyalty program, striving to create the best culture for its 500,000 team members globally.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: none
  • Experience: No Experience / Fresh

Key Responsibilities

  • Warmly greet and welcome all guests upon arrival at the hotel.
  • Efficiently manage guest check-ins and check-outs, ensuring a smooth process.
  • Answer incoming phone calls, direct inquiries, and handle general correspondence.
  • Provide comprehensive information about hotel services and local attractions.
  • Address guest requests and resolve minor issues promptly and professionally.
  • Maintain a tidy, organized, and professional reception and lobby area.

Requirements

  • Excellent verbal and written communication skills.
  • Strong interpersonal skills with a friendly and approachable demeanor.
  • Good organizational abilities and a keen eye for detail.
  • Proficiency in basic computer applications and reservation systems.
  • Ability to work flexible shifts, including evenings, weekends, and holidays.
  • A customer-service oriented mindset with a positive attitude.

Benefits

  • Opportunities for professional development and career advancement within Hilton.
  • Access to exclusive employee travel discounts and benefits globally.
  • Work in a supportive and diverse international team environment.
  • Comprehensive training programs to enhance skills and knowledge.
  • A dynamic and engaging work culture focused on guest satisfaction.
  • Be part of a globally recognized and award-winning hospitality brand.

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