Receptionist

Job Overview

Hotel Krämerbrücke Erfurt is seeking a dedicated Empfangsmitarbeiter (m/w/d) – Receptionist – to join their team in Erfurt, Thuringia, Germany. This entry-level full-time role offers an opportunity to be the first point of contact for guests, ensuring a welcoming and efficient experience.

Company Overview

Hotel Krämerbrücke Erfurt is a private hotel located in Erfurt, Thuringia, Germany, offering hospitality services. Situated in a historic city, it focuses on providing a comfortable and memorable stay for its guests.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Welcome and greet guests warmly upon arrival and departure.
• Handle check-ins and check-outs efficiently and accurately.
• Manage reservations, cancellations, and guest inquiries via phone, email, and in-person.
• Provide information about hotel services, facilities, and local attractions.
• Process payments and maintain accurate guest accounts.
• Maintain a tidy and professional front desk area.

Requirements

• Friendly and welcoming demeanor with excellent communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Strong organizational skills and attention to detail.
• Proficiency in German and English, both written and spoken.
• Basic computer skills and familiarity with hotel management software (training provided).
• Availability to work flexible shifts, including weekends and holidays.

Benefits

• Opportunity to start a career in the hospitality industry.
• Supportive team environment and on-the-job training.
• Employee discounts on hotel services.
• Gain valuable experience in guest relations and hotel operations.
• Work in a beautiful location in the heart of Erfurt.