Receptionist and Parent Liaison Officer

Job Overview

Fortes Education is seeking a Receptionist and Parent Liaison Officer for Regent International School in Dubai. This internship role involves providing office support, managing communications with parents, and assisting with school events to enhance community engagement.

Company Overview

Fortes Education is a leading education provider in the UAE for over four decades, known for premium international schools and nurseries. The company emphasizes Positive Education (PosEd), fostering active engagement, celebrating strengths, and building character to develop innovative thinkers and lifelong learners.

Quick Details

• Salary Range: Market Competitive
• Job Type: Internship
• Qualifications: Bachelor’s Degree
• Experience: No Experience / Fresh

Key Responsibilities

• Answer and screen incoming phone calls, providing basic information as needed.
• Maintain open communication with parents, addressing concerns and feedback efficiently.
• Coordinate parent and community events to engage parents in school activities.
• Assist in the induction process for new families and act as a point of contact for parental complaints.
• Monitor and escalate complaints, ensuring all inquiries are addressed and logged in the CRM.
• Support new student registration and assist the Admissions Team with data entry and record-keeping.

Requirements

• Bachelor’s degree in any discipline.
• Good written and oral communication skills.
• Excellent customer service and negotiation skills.
• Functional computer skills.
• Ability to speak Russian or another additional language is an advantage.

Benefits

• Opportunity to work in a leading international school environment.
• Gain experience in administrative and parent liaison roles.
• Develop communication and customer service skills.
• Contribute to a positive and engaging school community.
• Work within a team-oriented and supportive environment.