Reservations Agent

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Company NameWindward Management Limited
Company TypePrivate
Job TypeFull-Time
Salary RangeMarket Competitive
LocationCavan, County Cavan, Ireland
QualificationsNone / No Formal Education
ExperienceNo Experience / Fresh

Job Overview

We are seeking a Reservations Agent to join Windward Management Limited in Cavan, County Cavan, Ireland. The Reservations Agent will handle booking inquiries, manage reservations, and provide excellent customer service.

Company Overview

Windward Management Limited, formed in 2007, is a leading hospitality management company in Ireland. They manage and operate hotels on behalf of their owners, focusing on increasing sales, decreasing costs, and providing greater return on investment through effective operational and physical changes.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: None
  • Experience: No Experience / Fresh

Key Responsibilities

  • Handle booking inquiries via phone, email, and online platforms.
  • Manage and process reservations accurately and efficiently.
  • Provide excellent customer service to guests.
  • Maintain up-to-date knowledge of hotel offerings and promotions.
  • Assist with resolving guest issues and complaints.

Requirements

  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Proficiency in using reservation systems and computer software.
  • Commitment to providing exceptional customer service.

Benefits

  • Opportunities for professional development and career growth.
  • Work in a supportive and collaborative team environment.
  • Gain valuable experience in the hospitality industry.
  • Competitive salary and benefits package.
  • Positive and engaging work culture.
  • Contribution to a leading hospitality management company.

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