Reservations Agent – Millennium Atria Business Bay
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| Company Name | Millennium Al Barsha Hotel |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
As a Reservations Agent at Millennium Atria Business Bay, part of the Millennium Al Barsha Hotel group in Dubai, you will be instrumental in managing guest reservations, ensuring a seamless booking process, and providing exceptional customer service. You will contribute to creating a welcoming experience for all guests from their initial contact.
Company Overview
Welcome to Millennium Al Barsha, your modern urban retreat in the heart of Al Barsha 1, Dubai. Situated just steps away from the Mall of the Emirates and key business districts, we offer unparalleled comfort, exceptional dining experiences, and world-class hospitality. Millennium Al Barsha invites you to discover the perfect blend of luxury and convenience.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Manage and process guest reservations accurately and efficiently through various channels.
- Respond promptly to reservation inquiries via phone, email, and online platforms.
- Provide comprehensive information about hotel services, facilities, and local attractions to guests.
- Maintain up-to-date knowledge of room availability, rates, and special promotions.
- Ensure all guest requests, preferences, and special needs are recorded and communicated effectively.
- Collaborate with other hotel departments to ensure a smooth guest experience.
Requirements
- Excellent communication and interpersonal skills, with a friendly and professional demeanor.
- Strong organizational skills and meticulous attention to detail.
- Ability to thrive in a fast-paced hospitality environment and handle multiple tasks.
- Customer-focused attitude with a passion for delivering exceptional service.
- Proficiency in reservation software (e.g., Opera) is a significant advantage.
- Ability to work flexible shifts, including weekends and holidays.
Benefits
- Opportunity to work in a prestigious and luxurious hotel environment.
- Potential for professional development and career growth within Millennium Hotels & Resorts.
- Be part of a dynamic, multicultural, and supportive team in Dubai.
- Access to competitive salary and employee benefits package.
- Exposure to international hospitality standards and best practices.
- Engaging and inclusive work culture.