Sales Associate

Job Overview:

Apparel Group, one of the largest retail conglomerates in the Middle East, is seeking passionate and customer-focused Sales Associates to join their team in Oman. With over 85+ global brands and 2,300+ stores, Apparel Group offers an exciting opportunity to grow your career in fashion and lifestyle retail. As a Sales Associate, you will represent world-class brands while delivering exceptional customer experiences.

Job Responsibilities:

• Greet and assist customers in product selection with a focus on upselling.
• Convert store visitors into buyers through exceptional service.
• Promote the Club Apparel Loyalty Program for repeat sales.
• Follow company sales guidelines (GUEST: Greet, Understand, Explain, Sell, Thank).
• Maintain professional grooming and product knowledge at all times.
• Display stock as per visual merchandising standards.
• Handle POS operations, billing, and payment processing.
• Manage cash till, issue receipts/refunds, and reconcile accounts.
• Monitor store security and follow loss prevention policies.
• Adhere to standard operating procedures and ensure confidentiality of sales data.
• Be flexible to work extended hours, overtime, and varied shifts, especially during sale periods.

Requirements:

• High school diploma (Bachelor’s preferred).
• 1–2 years of retail or sales experience.
• Strong communication and interpersonal skills.
• Presentable, professional, and customer-oriented.
• Knowledge of retail operations and inventory handling.
• Ability to work flexible hours, including weekends and holidays.

Benefits:

• Competitive salary and incentives.
• Opportunities for career growth within Apparel Group’s global retail network.
• Staff discounts across leading fashion and lifestyle brands.
• Multicultural and dynamic work environment.
• Training and development programs.

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