Sales Executive – Personal Loans & Credit Cards

Job Overview

First Abu Dhabi Bank (FAB) is seeking a Sales Executive for Personal Loans & Credit Cards in Abu Dhabi. This role involves meeting and greeting Islamic customers, providing excellent customer service, and supporting branch operations.

Company Overview

First Abu Dhabi Bank (FAB) is a leading banking institution in the UAE, offering a wide range of financial products and services. FAB is committed to providing exceptional customer service and maintaining high standards of operational excellence.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: 2 Year+

Key Responsibilities

• Meet and greet Islamic customers in a professional manner.
• Provide extensive customer service, focusing on customer needs.
• Support the Branch Assistant Manager/Branch Manager in daily operations.
• Process error-free transactions in a timely manner.
• Improve customer satisfaction and service quality by a minimum of 10% every quarter.
• Adhere to FAB’s visions and values, NHL SOP, and code of conduct.

Requirements

• Strong people skills and soft skills.
• Demonstrated empathy and commitment to customer service.
• Ability to work effectively as part of a team.
• Ownership and dedication to customer satisfaction.
• Knowledge and willingness to learn and adapt to changes.
• Ability to follow instructions and processes accurately.

Benefits

• Opportunities for professional development and career growth within FAB.
• Work in a collaborative and supportive team environment.
• Gain valuable experience in the banking sector.
• Exposure to a diverse range of financial products and services.
• Contribute to improving customer satisfaction and service quality.
• Be part of a leading banking institution in the UAE.