Sales Operations & Support Senior Analyst
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| Company Name | Vertiv |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
The Sales Operations & Support Senior Analyst role at Vertiv requires supporting sales activities and improving the sales process. Main responsibilities include sales support, CRM (OSC) management, and sales performance reporting. Engagement with sales colleagues, Application Engineers, Project managers, Legal, and Finance department heads is essential.
Company Overview
Vertiv is a global provider of critical digital infrastructure and continuity solutions. Vertiv designs, manufactures, and services a wide range of equipment and systems that support data centers, communication networks, and commercial and industrial facilities. Vertiv supports today’s growing mobile, cloud and edge computing markets.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: Entry level / No experience required
Key Responsibilities
- Daily updates on Oracle Sales Cloud (e.g., quotation vs. OSC registered details).
- Preparing weekly and monthly sales reports extracted from Oracle Sales Cloud.
- Preparing drafts for PO acknowledgment (complete with Project name, PO ref. numbers, Project values, etc.).
- Assisting in arranging Prequalification/Technical Submittals (Test Cert., BOQ from Quotation, etc.).
- Assisting in filing jobs (quotations, test certificates – both soft and hard copies).
- Order processing, ensuring alignment with the Vertiv sales order process.
Requirements
- Personality oriented towards working in a team setting and supporting colleagues.
- Previous experience within a client/team coordination role.
- Strong focus on customer satisfaction and long-term customer relation building.
- Highly competent user of Microsoft 360 suite, including Excel, PowerPoint, Word, and Outlook.
- Solid analytical skills and excel capabilities.
- Customer-oriented attitude.
Benefits
- Opportunity to work with a global leader in digital infrastructure and continuity solutions.
- Collaborative team environment with opportunities for professional growth.
- Exposure to various departments and personnel within the organization.
- Development of skills in CRM management and sales reporting.
- Opportunity to contribute to improving sales processes and customer satisfaction.
- Engaging and inclusive work culture.