Senior Customer Success Manager
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| Company Name | Jobgether |
| Company Type | NGO |
| Job Type | Permanent |
| Salary Range | $125,000.00/yr – $145,000.00/yr |
| Location | United States |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
No job overview provided. Creating a welcoming and connected environment for guests while ensuring high-quality service.
Company Overview
No company overview provided. Jobgether is based in the United States and is focused on connecting people with job opportunities.
Quick Details
- Salary Range: $125,000.00/yr – $145,000.00/yr
- Job Type: Full-time
- Qualifications: None
- Experience: 5 Year+
Key Responsibilities
- Manage and nurture relationships with key clients.
- Develop success plans to ensure client goals are met.
- Provide ongoing support and training to clients.
- Identify opportunities for upselling and cross-selling.
- Resolve client issues and escalations effectively.
- Monitor and report on client satisfaction and engagement.
Requirements
- Proven experience in customer success or account management.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical abilities.
- Ability to work independently and as part of a team.
- Proficiency in CRM software and Microsoft Office Suite.
- Bachelor’s degree in a related field preferred.
Benefits
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- Collaborative and supportive work environment.
- Generous vacation and paid time off.
- Health, dental, and vision insurance.
- Employee assistance programs.