Senior Officer, Complaints Management
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| Company Name | First Abu Dhabi Bank (FAB) |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
Senior Officer, Complaints Management role at First Abu Dhabi Bank (FAB) in Dubai, United Arab Emirates.
Company Overview
First Abu Dhabi Bank (FAB) is the UAE’s largest bank and one of the world’s largest financial institutions, offering a wide range of tailor-made solutions, products, and services. Headquartered in Abu Dhabi, FAB’s international network spans over 19 countries, providing global relationships and expertise to support businesses worldwide.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 5 Year+
Key Responsibilities
- Manage complaints effectively.
- Provide customized banking experiences.
- Support Corporate and Investment Banking and Personal Banking franchises.
- Invest in people and technology.
- Support growth ambitions of stakeholders.
Requirements
- Mid-Senior level experience.
- Relevant experience in complaints management.
- Strong understanding of banking operations.
- Excellent communication skills.
Benefits
- Opportunities for professional development.
- Work in a global network spanning over 19 countries.
- Be part of a customer-friendly banking experience.
- Contribute to a strong, diversified balance sheet.