Senior Officer, PCG Client Services

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    Company NameFirst Abu Dhabi Bank (FAB)
    Company TypePrivate
    Job TypeFull-Time
    Salary RangeMarket Competitive
    LocationAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates
    QualificationsNone / No Formal Education
    Experience1 Year+

    Job Overview

    This role is primarily responsible for attending/resolving customer queries and executing transactions with a high degree of efficiency, thereby enhancing customer’s experience with FAB. Deliver high-quality and timely service to internal and external customers in adherence to the policies and procedures.

    Company Overview

    First Abu Dhabi Bank (FAB) is a leading bank in the United Arab Emirates, providing a range of financial services to individuals and businesses. FAB is committed to enhancing customer experience and delivering high-quality service while adhering to its policies and procedures.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: None
    • Experience: Entry level

    Key Responsibilities

    • Attend to and resolve customer queries efficiently.
    • Execute transactions accurately and in a timely manner.
    • Enhance customer experience with FAB.
    • Deliver high-quality service to internal and external customers.
    • Adhere to the bank’s policies and procedures.

    Requirements

    • Strong problem-solving skills.
    • Excellent communication and interpersonal abilities.
    • Ability to work efficiently and accurately.
    • Commitment to providing high-quality customer service.
    • Knowledge of banking policies and procedures.

    Benefits

    • Opportunities for professional development and career growth.
    • Competitive compensation and benefits package.
    • Work in a dynamic and supportive environment.
    • Gain valuable experience in the banking sector.
    • Exposure to a wide range of financial services.

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