Senior Operations Specialist

Job Overview

A Senior Operations Specialist at Bolt in Riga, Latvia, plays a crucial role in enhancing operational efficiency and driving strategic initiatives within the company’s dynamic transportation and delivery network. This position requires a proactive individual ready to contribute to a rapidly expanding global tech company.

Company Overview

Bolt is a leading global platform building a future where personal car ownership is unnecessary, offering on-demand transport via cars, scooters, and e-bikes. Operating in over 600 cities and serving 200 million customers, Bolt empowers over 4.5 million drivers and couriers worldwide, focusing on sustainable and convenient mobility solutions. Read more at bolt.eu

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 5 Year+

Key Responsibilities

• Optimize operational processes and workflows to improve efficiency and service quality across various regions.
• Analyze performance data to identify areas for improvement and implement effective, data-driven solutions.
• Lead and manage projects related to operational enhancements, new service launches, and market expansion.
• Collaborate with cross-functional teams including product, engineering, and local operations to ensure seamless execution of strategies.
• Develop and implement best practices for operational excellence and consistency.
• Support the training and development of operations teams to foster growth and high performance.

Requirements

• Proven experience in operations management, preferably within a fast-paced tech, logistics, or on-demand service environment.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
• Excellent project management and organizational capabilities, with an ability to manage multiple priorities.
• Ability to work independently and collaboratively in a global, multicultural setting.
• Proficiency in operational tools, software, and data analysis platforms.
• Fluency in English is essential; knowledge of local languages is a significant advantage.

Benefits

• Opportunity to work for a rapidly growing global tech company with a clear vision for the future of mobility.
• Challenging role with significant impact on core business operations and strategic direction.
• Extensive professional growth and development opportunities within an innovative environment.
• Competitive salary package and performance-based bonuses.
• Dynamic, supportive, and international team environment.
• Health and wellness benefits, along with other employee perks.