Senior Payroll, Time & Benefits Specialist

Job Overview Roche is seeking a detail-oriented and customer-focused (Senior) Payroll, Time & Benefits Specialist to join its People & Culture (P&C) team in Sarajevo, Bosnia and Herzegovina. The role is responsible for executing payroll, time management, tax, and benefits administration processes with accuracy, compliance, and efficiency. This position offers an opportunity to work within a global life sciences organization committed to advancing healthcare innovation and inclusion. Key Responsibilities

Execute system data maintenance and administrative activities related to payroll, time, tax, and benefits. Ensure compliance with local and international payroll regulations and internal policies. Provide customer service on pay, benefits, and time-related inquiries. Process and reconcile payroll data for multiple pay frequencies. Support negotiations and compliance activities related to payroll and union processes. Collaborate with global and regional HR, Finance, and IT teams to ensure accurate data integration. Lead or participate in continuous improvement initiatives for HR systems and processes. Act as a subject matter expert for complex payroll and time-related issues. Proactively identify and resolve discrepancies, ensuring service quality and data integrity. Promote consistent service standards aligned with Roche’s People Support Solutions (PSS) global framework.

Requirements

Bachelor’s degree in Human Resources, Accounting, Business Administration, or related field. 3–5 years of professional experience in payroll, HR operations, or shared services (preferably within multinational environments). Strong understanding of local tax, social insurance, and payroll cycle management. Advanced knowledge of Excel (pivot tables, lookups, and formulas). Experience using Workday or similar HRIS platforms. Fluency in English and Bosnian/Croatian/Serbian; knowledge of Russian or Georgian is an asset. Strong problem-solving, communication, and analytical skills. Ability to work independently in a fast-paced, multicultural environment.

Benefits

Work with one of the world’s leading biotechnology and diagnostics companies. Inclusive and diverse workplace where individuality and collaboration are valued. Opportunities for professional growth and development within Roche’s global HR structure. Comprehensive employee benefits, including healthcare, parental leave, and wellness programs. Access to global training and career advancement programs within a sustainable, innovation-driven organization.

Quick Details

Salary Range: Market Competitive Job Sector: Human Resources / Payroll & Benefits / Biotechnology Job Type: Full-time (On-site) International Applicant: Considered (depending on work authorization) Qualifications: Bachelor’s degree; 3–5 years payroll experience; English and BCS fluency; Workday expertise preferred. Job Categories: Payroll Administration, HR Operations, Benefits Management, Shared Services

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