Senior Receptionist
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| Company Name | MEFITPRO |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | AED 7,000.00/mo – AED 8,000.00/mo |
| Location | Dubai, Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 3 Year+ |
Job Overview
MEFITPRO is seeking a Senior Receptionist to provide excellent customer service at our Jumeirah Islands Pavilion location. The ideal candidate will be friendly, courteous, and capable of handling all types of enquiries, providing a positive first impression of our fitness facility and brand.
Company Overview
MEFITPRO is a wellness and fitness services company dedicated to providing accessible fitness solutions. Located in Dubai, United Arab Emirates, MEFITPRO focuses on innovation, collaboration, integrity, and inclusion to achieve collective success and break down barriers in the fitness industry.
Quick Details
- Salary Range: AED 7,000.00/mo – AED 8,000.00/mo
- Job Type: Full-time
- Qualifications: None
- Experience: 3-5 years
Key Responsibilities
- Welcome members and guests into the facility and answer phone calls, emails, and social media messages promptly.
- Handle new client sign-ups, waivers, and orientations, and nurture, track, and communicate with leads daily.
- Maintain accurate records of attendance, payments, and client information, and schedule classes, assessments, and events in the CRM.
- Ensure the facility is kept clean, tidy, hygienic, and safe, and report stock levels for supplies and ensure timely restocking.
- Post content and respond to comments/messages on social media as per marketing guidelines, and handle payment transactions ensuring sales are logged correctly in the CRM.
- Support coaches with class setup and client coordination, and handle minor troubleshooting (sound systems, booking systems, CRM).
Requirements
- 3-5 years of experience working in a fitness centre/club or similar customer-facing environment.
- Computer literate; proficiency in Excel and CRM systems preferred.
- Outstanding interpersonal skills with strong numeracy skills and good attention to detail.
- Ability to multitask with a friendly and approachable demeanour.
- Native English speakers are highly preferred.
Benefits
- Opportunity to work in a dynamic and customer-focused environment.
- Be part of a collaborative team dedicated to promoting wellness and fitness.
- Contribute to providing excellent customer service and support.
- Gain experience in a reputable fitness company.