Service Administrator

Job Overview

Parisima Talent is seeking a Service Administrator for a contract position in Dubai. The role involves managing documentation, updating the ERP system, and supporting the Operations, Service, and Support departments.

Company Overview

Parisima Talent’s client is a leading Dubai-based provider of engineered temporary power and cooling rental solutions serving the Middle East and GCC region, specializing in equipment rental services and real estate.

Quick Details

• Salary Range: Market Competitive
• Job Type: Contract
• Qualifications: None
• Experience: 1 Year+

Key Responsibilities

• Plan, coordinate, and execute A-service maintenance schedules.
• Create service jobs in the ERP system and close jobs according to procedures.
• Maintain asset plant files, equipment registers, and service tracking schedules.
• Maintain and monitor asset movements, update logs, and send daily reports to management.
• Liaise with clients and conduct site visits when required.
• Communicate with OEMs regarding parts, warranty, and service matters.

Requirements

• Must have Mechanical Engineering background and Customer Service experience in a service admin role.
• Excellent organisational, communication, and administration skills.
• Capable of working on own initiative and proactively as part of a team.
• High level of attention to detail and a flexible approach.
• Confident with statistical analysis, creative, self-confident, and assertive.
• Remains calm in a fast-paced environment.

Benefits

• Opportunity to work with a leading provider in the Middle East and GCC region.
• Gain experience in managing service and maintenance operations.
• Develop skills in ERP and documentation management.
• Exposure to customer and OEM coordination.
• Work in a fast-paced and dynamic environment.
• Enhance supervisory and interpersonal skills.